Automation and artificial intelligence (AI) have disrupted the world and how businesses work. Historically, decision-makers needed to spend plenty of time on administrative activities, such as coordinating, scheduling, and more. AI helps in taking over these regular tasks and even more complex tasks.
As the use of AI increases, leaders will need to develop certain soft skills to bridge the gap between humans and modern technology.
Here are 10 effective leadership coaching skills needed in the age of AI:
As AI disrupts every industry, leaders need to stay abreast of the changes and make important decisions driven by technological advancements. They must not only adapt to changes but motivate their people to accept them and develop new skills to enable them to work with new technologies.
Company structures are becoming flatter and teams are increasingly working on project-based partnerships. Leaders need to become accountable as organizational culture moves towards collaboration and transparency. They need to align with the organizational ethics, goals, and principles.
AI is highly disruptive and systems become obsolete faster than what most leaders can cope with. An important skill in this new age is the courage to face the unknown and be willing to unlearn and relearn things very quickly. They must recognize their weaknesses and be open to correcting their limitations and learning new things.
4. Creative and Critical Thinking
AI can analyze huge amounts of data and depict patterns and trends. However, all critical thinking remains with the business leaders. AI is still limited from analyzing data using facts, information, knowledge, and past experiences and counterintuitive thinking. This holds for decisions that are driven by creativity and innovation. Leaders need to innovate and develop creative solutions to stay competitive.
5. Cultural Intelligence
Workplaces are diverse as people from different walks of life work together. Leaders need to develop cultural intelligence to manage diverse teams and leverage different talents. An effective leadership coaching program teaches participants how to relate to different cultures and cross cultural boundaries for organizational progress.
6. Ethical Judgement
AI can provide cost savings and strategies but lacks ethical judgment and its consequences. Effective leaders must be aware of regulations related to technical development and balance them with the pace at which it is developing. AI can provide solutions but leaders must ensure it aligns with the overall organizational goals, mission, and values.
Intuition can never be matched by AI. While technology provides short-term data-driven decisions, it lacks the ability to offer long-term patterns or intuitive decisions based on experience. Leaders must be able to make decisions based on business and political factors and socioeconomic conditions to ensure organizational growth.
8. Emotional intelligence (EI)
EI is an important skill to succeed in a dynamic work environment. EI is the ability to recognize and manage the emotions of oneself and others to enhance communication and reduce conflicts. Leaders can develop their EI by participating in an effective emotional intelligence training program to motivate and lead their people better.
Great leaders balance confidence and humility that allows them to face challenging situations. They must be grounded in their roles and not overestimate their abilities even if the challenges may be well within their capabilities. Humble leaders consider themselves as part of the team and not as the most important person for organizational success. They also encourage and motivate their people to improve their skills and shine in their work.
Empathy means being able to put oneself in the shoes of other people and see their point of view. Empathetic leaders develop trust and build positive relationships with team members that can result in significant growth for the organizations. Leaders with great empathy can improve productivity and are more liked by their team members. Empathy is also an important leadership skill as it helps leaders understand pain points and effectively resolve conflicts within their teams.
AI can simplify decision-making of regular administrative tasks that can be easily automated. This allows leaders to focus on higher responsibilities that require human innovation and management. AI leadership skills lean towards integrating people and technology along with long-term decision-making and vision. Leaders must enroll in an effective coaching program to learn these skills that make them great business people.